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Disabling ActiveSync on a mailbox prevents the user from synchronizing their mailbox with a mobile device (by using ActiveSync).Īdministrators can use the Exchange admin center (EAC) or the Exchange Management Shell to enable or disable Exchange ActiveSync access to a mailbox.įor more information about ActiveSync, see Exchange ActiveSync.įor information about setting up email on your mobile device, see these topics: By default, ActiveSync is enabled on new user mailboxes. O Scroll down and locate Windows Mobile-based device connectivity, and then double click on it.ActiveSync is a client protocol that lets users synchronize their Exchange mailbox with a mobile device. To allow Windows to always restart the service anyways, do the following: o Start > type Services. The RapiMgr service can occasionally crash when the device disconnects from the system. REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WcesComm /v SvcHostSplitDisable /t REG_DWORD /d 1 /f O Enter the following 2 lines at the Command Prompt window: REG ADD HKLM\SYSTEM\CurrentControlSet\Services\RapiMgr /v SvcHostSplitDisable /t REG_DWORD /d 1 /f O At the Do you want to allow this app to make changes to your device? Prompt click ‘ Yes’. Right-click on the Command Prompt result and click Run as administrator. You can achieve this by doing the following: Start > type Cmd. The fix is to add the SvcHostSplitDisable flag to the registry for both services. However, by default, in the Windows 10 Creators Update, svchost.exe will not allow this.

These two must share a kernel semaphore and be started in the same shared svchost.exe.Rapimgr’s service name is Windows Mobile-based device connectivity and Wcescomm’s service name is Windows Mobile-2003-based device connectivity. WMDC uses two system services, Rapimgr and Wcescomm.See links earlier in the Prerequisites section of this document. In some cases, this is enough to allow WMDC to operate correctly.

First, try un-installing and re-installing WMDC 6.1.

The following troubleshooting steps can be used to get WMDC working correctly. Connecting the Datalogic device may not cause WMDC to start and ActiveSync communications will not work. Windows Mobile Device Center (WMDC) 6.1 may experience difficulty running on PCs using Windows 10.